Yoox

Via Nannetti
40069 Bologna

Shipping conditions

From Italy to Switzerland

Orders

Minimum order value
No
Maximum number of items per order
7
Sales tax is deducted
No (10 - 20%)
Customs duty included
Yes

Delivery

Shipping charges
27.00 EUR (Pauschal)
Shipping partner
UPS

Delivery & Returns

Delivery time
1 - 3 Tage
Returns
15 days
Free returns
Yes

Remarks

Returns for customers from Switzerland:

  • Fill in 5 copies of the Returns Proforma invoice with item description and unit value, which you can copy directly from the delivery note you have received in your package. These forms are necessary for Customs clearance. You can download an empty copy here.
  • Use the pre-printed and pre-paid UPS label included in your order.
  • Contact UPS to schedule the collection of your package. If you do not find the pre-printed label inside your order, you may ask UPS to bring a waybill at the moment of the pick-up. After having filled in the online Return Form, you will receive an e-mail with instructions on how to complete the waybill.

All orders placed between 2 November and 23 December can be returned until 8 January.